You can update carrier settings on the iPhone through the Settings app > General > About > and one will appear if an update is available to install. Sometimes the cellular carrier pushes an update specific to their cellular service, and this may impact or remedy an issue with voicemail on the iPhone.
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You can confirm and change your iPhone Voicemail password through the Settings apps Phone section. 3: Confirm VoiceMail Password is CorrectĪnother possibility is that the voicemail password was changed, or you need to re-enter it again. This often works, restarting an iPhone can fix all sorts of peculiar issues particularly if they crop up seemingly out of nowhere. The iPhone will reboot, when finished try accessing voicemail again. That performs a forced reboot, but you can also turn the device off and on too. Rebooting prior to iPhone 7: Hold down the Power button and Home button until you see the Apple logo.Restarting iPhone 7 and newer: Hold down the Power button and Volume Down button until you see the Apple logo.This is simple and only take a minute or so: Often just rebooting the iPhone is enough to fix an issue where voicemail won’t play. In this situation, you’ll just need to wait until you get to a better cellular coverage area or a better signal. Similarly, limited service will prevent iPhone voicemail transcripts from appearing too. Or, if you get a notification for a voicemail it may not play because visual voicemail can not access the voicemail through the limited service. 1: Confirm Adequate Cellular Serviceĭoes your iPhone have cellular service? Is the cellular reception sufficient to be able to make and receive calls and transmit data? If an iPhone has very low coverage or spotty coverage or is out of a coverage area entirely with a “no service” indicator, you will typically not receive voicemails. Here are a handful of tips to troubleshoot voicemail issues with iPhone. Fixing iPhone Voicemail Not Working or Voicemail Playing Issues You will need to check with your mobile service company if you are not certain. I’ve seen this happen when a user has switched from AT&T to Straight Talk in the USA, for example, but it could happen when switching away from Verizon or T-Mobile, or any global cellular provider as well. One fairly common scenario where an iPhone seemingly won’t play voicemail all of a sudden is when an iPhone user switches cellular providers from one mobile company to another, and the new company doesn’t support visual voicemail. This may seem obvious, but are you certain your iPhone cellular provider supports the visual voicemail feature? Not all cellular carriers support the feature, and if you aren’t certain then you should contact your mobile phone company to check with them. Most iPhone carriers support visual voicemail but not all do. Wait, Does your iPhone Mobile Carrier Support Visual Voicemail?
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